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Relational marketing allows a differentiated "stand out" management of customer relations thanks to the use of the customer’s communication, capitalization and management tools.
A Customer oriented strategic reflection
Personalized communication thanks to One To One Marketing
Multi-Channel Direct Marketing with a sync-channel plan
  Personalized communication thanks to One To One Marketing
It involves devising, designing and distributing a personalized document according to the profile of each customer. Create a document which takes into account the particularities of each person because a personalized message in text and image enhances the sales impact, extends its content, and increases the relevance of the communication.

By adopting a one to one approach (or a "one to few" approach) taking into account the customer’s socio-demographic profile, his/her value, his/her buying behavior, key events in his/her life or any other essential information concerning him/her, a relevant sales / proximity relationship is created.
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